Health Care  

Building Hippa compliant databases using Salesforce.com platform

 Being a healthcare service provider like a hospital or a service company providing services for healthcare providers and payors, lot of organizations adopt the salesforce.com platform to automate there marketing and business process in the cloud. Sales cloud provides an ideal platform for hospitals to track there campaigns on there potential patients and integrate seamlessly with the accounting systems to track the ROI of the campaigns. For service providers who provide educational and value added services to hospitals and payors, force.com platform provides the tool to automate there business process. But when it comes to storing patient data like digial xrays or patient sensitive data, salesforce.com is not an ideal Hippa compliant database solution. So how would you store your hippa compliant patient data in the cloud and still have the ability to link it to the leads, contacts and opportunities in salesforce? 

We at thylaksoft specialize in integrating hippa compliant patient datat with salesforce . There are several approaches on this and I would like to go over a few options at this point which would help you to make the decision.

a. Choose a Hippa compliant data provider

Amazon S3 services or Microsoft Health vault provide Hippa certified data services to store patient related data. So by using Amazon service, we can build an integration solution inside salesforce which would automatically upload the files in Amazon and create unique links which can be referenced in the lead, contact or opportunity object. The integration can be real time or batch mode which can store the sensitive data.

b. Choose a private cloud or hosting solution within your network

For organizations which are worried about security or cost on the cloud to store the patient data, an internal emr solution or a custom web services solution with SOA is another option to look at. We had implemented a middle tier service which would be listening to requests from salesforce and allow the users to download the files to there computer upon authentication. We built an upload feature which would allow secure administrators to upload the files and link them to corresponding patient data in salesforce.

Are you interested in hearing more about this solution? Please call us at 302-355-0449 or email us at info@thylaksoft.com for further information and we would be glad to assist you.

Our Customers