In the past, used car dealers had limited sales channels and were relegated to selling on the lot by listing in the classified ads. Used car dealers are now using web-based applications to manage inventory and list cars on their websites. Customers may now view the cars online before visiting the dealer and completing the sale. Stiff competition and a glut of inventory in the used car market forces car dealers to explore new sales channels. Web-based portals like Autotrader.com and Cars.com allow dealers to advertise to a global audience, thus expanding sale opportunities.

The automobile retail sector also requires managers to keep track of a great deal of data to manage their businesses. Automobile year, make, and model data along with millions of records of part data make the auto retail industry a data intensive sector. Automobile dealers utilize auto data feed solutions and applications in order to post their inventory, track listing status, and gather data about leads on listings. Auto dealers may use multiple sales channels in the web to list their inventory.

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